At the end of 2019, Basic Balance terminated contracts with all insurance companies. Although, insurance provided convenience and affordability for some, it prevented us from providing the same level of care to our patients, due to the extra steps/restrictions needed to maintain credentialing and adhere to billing policies. We thank you very much for your understanding and your continued support during this transition. 

​

A superbill is a receipt that includes diagnostic and procedure codes. Some insurance plans, especially those providing coverage for ‘out of network’ providers, will reimburse you the amount you paid, once they receive a superbill. Contact your insurance company to ask about the potential for reimbursement; superbills can be provided upon request, free of charge.