At the end of 2019, Basic Balance terminated contracts with all insurance companies. 

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Some insurance plans, especially those providing coverage for ‘out of network’ providers, will reimburse you after you submit a superbill along with your receipt of payment. Contact your insurance company to ask about the potential for reimbursement. Superbills are receipts that includes diagnostic and procedure codes and we provide them upon request, free of charge.

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Although, insurance provided convenience and affordability for some, it prevented us from providing the same level of care to our patients due to the extra steps and restrictions needed to maintain credentialing and adhere to billing requirements. For example, if we accept insurance, our cash price must equal what we bill the insurance company, not what we are reimbursed. Thus, our cash fee would substantially increase and may be out-of-reach for the majority of our patients whose insurance policies do not cover acupuncture. In addition, if we accept insurance, we bill for every 15 minutes that we are in the room with you. If we don't lie on our paperwork and practice the way that we get the best results (ie. by letting you relax while the needles do their work), we'd be reimbursed approximately $30 per treatment. Keep in mind that tuition for acupuncture school is comparable in both  price and work load, to Medical School (about 100K and 8+ years of collage/graduate level education).

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We are committed to working for YOU, not for insurance companies.

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We thank you very much for your understanding and your support.

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